Noticeboard

CORONAVIRUS UPDATE

To help reduce the potential spread of infection, we are advising all patients to phone the surgery.

When you ring us, our staff will ask you some questions to determine your condition. Some of these questions may include if you have a temperature or a cough. These questions help us to determine the best action to take but also helps protect our staff and other vulnerable patients.

If appropriate, you may receive a call back from a GP or be given other relevant advice. Please ensure the practice has up to date contact numbers for you and that you are available for a GP to call you back.

If you need a repeat prescription, please ring the practice on 028 4481 1535 and select option 2. Please advise which chemist you wish your prescription to go to as you will not be able to collect it from the practice.

Coronavirus related fit notes should be downloaded from NHS 111. Patients can self-certify for up to 7 days and self certificates can be accessed online at HMRC website.

For general Coronavirus queries, please refer to the Public Health website - htpps://www.publichealth.hscni.net/news/novel-coronavirus-2019-ncov

SEASONAL INFLUENZA VACCINATION CLINIC - 2019/2020

We would like to thank all patients that attended our seasonal influenza vaccination clinic in Clough Surgery on Tuesday 15 October 2019 for their patience and understanding as we had a high turnout.

If you do not wish to avail of the seasonal influenza vaccination, please let us know so we can update your medical records.

SHINGLES VACCINATION PROGRAMME - 2019/2020

Shingles vaccines will be available from September/October 2019 for eligible patients born between 2 September 1948 and 1 September 1949.

If you were born between 2 September 1940 and 1 September 1941 and have not already received the shingles vaccine you are also eligible to receive it.

Please contact the Surgery to arrange an appointment with the Nurse to get your Shingles Vaccine.

PIP's LETTERS

Unfortunately, due to increasing workload in general practice, GPs will no longer be able to provide supporting letters for PIPs.

PROTECTION FROM MENINGITIS AND SEPTICAEMIA

As part of the NHS vaccine programme, patients born between 2 July 1996 and 1 July 2001 who have not already received the Men ACWY vaccine, will be eligible to request the vaccine up until the age of 25 years. First time university students up to the age of 25 are also eligible.

This meningococcal ACWY vaccine protects against meningitis (inflammation of the brain) and septicaemia (blood poisoning) caused by meningococcal groups A, C, W and Y.

The number of cases of meningococcal W disease continues to increase year on year so it is vital that young people are offered protection.

GROWING DEMAND FOR APPOINTMENTS

Due to our growing list size we are having a significant increase in demand for GP appointments. There is a province wide shortage of GPs and over the next few months you may need to wait longer for routine appointments. We are actively trying to recruit additional GPs to join our Primary Care Team.

NEW ADVICE ON VITAMIN D INTAKE - see further information section for more details

COUNTERSIGNING PASSPORT AND DRIVING LICENCE APPLICATIONS AND PHOTOGRAPHS

The Doctors at Dundrum and Clough Surgery are no longer able to countersign passport and driving licence applications and photographs. Please refer to the recognised professions on the passport website - www.gov.uk/countersigning-passport-applications and DVLA website - www.nidirect.gov.uk for further information.

NON NHS SERVICES

Most of the Practice's clinical and non-clinical services are provided without cost under the NHS.  However, there are some items, for which we charge, as they are not provided under the NHS.  Please click on the clinic and services tab above for a detailed list of non NHS fees from 1 April 2017. 

ANTIBIOTIC PRESCRIBING - see further information section for more details

BLOOD PRESSURE MONITORING

A blood pressure monitoring system is now available to use in a private side room in Clough Surgery. Please feel free to take your own blood pressure whenever you wish, hand the blood pressure reading print out to the receptionist along with the completed form so that your medical records can be updated. At times, a GP or Nurse may ask you to do this.

NEW PATIENTS

We welcome new patients. However, from 5 April 2016, we are only able to accept new patients who reside within our Practice Area as approved by HSCB. (see our Practice Area map under New Patients)

REPEAT PRESCRIPTIONS ONLINE

Did you know that you can order your repeat prescriptions online?  Call into Dundrum or Clough Surgery for personalised login details and then follow the links on the website.

WHOOPING COUGH VACCINATIONS

Whooping cough vaccinations are advised for pregnant women who are 16 weeks and over. This is to prevent whooping cough in newborn babies. If the surgery has not yet contacted you, please phone to arrange this vaccination. It is safe to have the flu and the whooping cough vaccinations together.  The flu vaccinations can be given at any stage in pregnancy.

Have you used the FREE Minor Ailments Scheme? For further information click on the link under further information.

Please see our Self Care section under our further information.

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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