The Practice is upgrading its clinical system on 28 June 2017 to EMIS web. This will cause some disruption which we hope to keep to a minimum. Please bear with us during this upgrade process.
GROWING DEMAND FOR APPOINTMENTS
Due to our growing list size we are having a significant increase in demand for GP appointments. There is a province wide shortage of GPs and over the next few months you may need to wait longer for routine appointments. We are actively trying to recruit additional GPs to join our Primary Care Team.
NEW ADVICE ON VITAMIN D INTAKE - see further information section for more details
COUNTERSIGNING PASSPORT AND DRIVING LICENCE APPLICATIONS AND PHOTOGRAPHS
The Doctors at Dundrum and Clough Surgery are no longer able to countersign passport and driving licence applications and photographs. Please refer to the recognised professions on the passport website - www.gov.uk/countersigning-passport-applications and DVLA website - www.nidirect.gov.uk for further information.
NON NHS SERVICES
Most of the Practice's clinical and non-clinical services are provided without cost under the NHS. However, there are some items, for which we charge, as they are not provided under the NHS. Please click on the clinic and services tab above for a detailed list of non NHS fees from 1 April 2017.
ANTIBIOTIC PRESCRIBING - see further information section for more details
TELEPHONING DUNDRUM OR CLOUGH SURGERY
We have changed the way that your call is handled when you ring Dundrum or Clough Surgery. When you telephone the Surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. If you hold without selecting an option your call will not be answered.
We hope this will make it easier for patients to contact the Surgery when they need to and welcome feedback on the system.
BLOOD PRESSURE MONITORING
A blood pressure monitoring system is now available to use in a private side room in Clough Surgery. Please feel free to take your own blood pressure whenever you wish, hand the blood pressure reading print out to the receptionist along with the completed form so that your medical records can be updated. At times, a GP or Nurse may ask you to do this.
SHINGLES VACCINATION PROGRAMME - 2016/17
Shingles vaccines are available for eligible patients born between 2 September 1945 and 1 September 1946.
If you were born between 2 September 1937 and 1 September 1938 and have not already received the shingles vaccine you are also eligible to receive it.
Please contact the Surgery to arrange an appointment with the Nurse to get your Shingles Vaccine.
SEASONAL INFLUENZA VACCINATION PROGRAMME - 2016/17
The seasonal influenza vaccination programme will be starting from Monday 3 October 2016. Anyone eligible to receive the vaccine will be sent an invitation in the post.
If you receive a invitation and do not wish to avail of the seasonal influenza vaccination, please let us know so we can update your medical records.
We welcome new patients. However, from 5 April 2016, we are only able to accept new patients who reside within our Practice Area as approved by HSCB. (see our Practice Area map under New Patients)
PROTECTION FROM MENINGITIS AND SEPTICAEMIA
As part of the NHS vaccine programme, patients born between 2 July 1997 and 1 July 2001 who have not already received the Men ACWY vaccine, will be eligible to request the vaccine up until the age of 25 years. First time university students up to the age of 25 are also eligible.
This meningococcal ACWY vaccine protects against meningitis (inflammation of the brain) and septicaemia (blood poisoning) caused by meningococcal groups A, C, W and Y.
The number of cases of meningococcal W disease continues to increase year on year so it is vital that young people are offered protection.
REPEAT PRESCRIPTIONS ONLINE
Did you know that you can order your repeat prescriptions online? Call into Dundrum or Clough Surgery for personalised login details and then follow the links on the website.
WHOOPING COUGH VACCINATIONS
Whooping cough vaccinations are advised for pregnant women who are 16 weeks and over. This is to prevent whooping cough in newborn babies. If the surgery has not yet contacted you, please phone to arrange this vaccination. It is safe to have the flu and the whooping cough vaccinations together. The flu vaccinations can be given at any stage in pregnancy.
As of 30 September 2013 there will be no GP services in Castlewellan Community Services offices on Newcastle Road. We will continue to offer all services to our Castlewellan patients in the refurbished Dundrum Surgery and our new facilities in Clough.
Have you used the FREE Minor Ailments Scheme? For further information click on the link below.
Please see our new Self Care section under our further information.