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Noticeboard

CHRISTMAS AND NEW YEAR HOLIDAYS

The Surgery will be closed on:

  • Monday 25th December 2017;
  • Tuesday 26 December 2017; and
  • Monday 1st January 2018.

Please ensure you order your repeat prescription in good time, to ensure you do not run out of your medicines when the Surgery is closed.

The pharmaceutical rota over Christmas in the Newcastle area is as follows:

  • Monday 25 December 2017 - Medicare Pharmacy open 5.00-6.00pm
  • Tuesday 26 December 2017 - McKeevers Pharmacy open 5.00-6.00pm
  • Monday 1st January 2018 - McCanns Pharmacy open 5.00-6.00pm

SEASONAL INFLUENZA VACCINATION CLINIC - 2017/18

We would like to thank all our patients who attended the Seasonal Influenza Vaccination Clinic in Clough Surgery on Tuesday 3 October 2017 - we had very high attendance, which resulted in some delays and we appreciate your patience.

Eligible patients who were not able to attend the Flu Clinic on 3rd October 2017, will be able to book an appointment with a member of the Nursing Team at either Dundrum or Clough Surgery,

If you do not wish to avail of the seasonal influenza vaccination, please let us know so we can update your medical records.

SHINGLES VACCINATION PROGRAMME - 2017/18

Shingles vaccines are available for eligible patients born between 2 September 1946 and 1 September 1947.

If you were born between 2 September 1938 and 1 September 1939 and have not already received the shingles vaccine you are also eligible to receive it.

Please contact the Surgery to arrange an appointment with the Nurse to get your Shingles Vaccine.

PROTECTION FROM MENINGITIS AND SEPTICAEMIA

As part of the NHS vaccine programme, patients born between 2 July 1996 and 1 July 2001 who have not already received the Men ACWY vaccine, will be eligible to request the vaccine up until the age of 25 years. First time university students up to the age of 25 are also eligible.

This meningococcal ACWY vaccine protects against meningitis (inflammation of the brain) and septicaemia (blood poisoning) caused by meningococcal groups A, C, W and Y.

The number of cases of meningococcal W disease continues to increase year on year so it is vital that young people are offered protection.

GROWING DEMAND FOR APPOINTMENTS

Due to our growing list size we are having a significant increase in demand for GP appointments. There is a province wide shortage of GPs and over the next few months you may need to wait longer for routine appointments. We are actively trying to recruit additional GPs to join our Primary Care Team.

NEW ADVICE ON VITAMIN D INTAKE - see further information section for more details

COUNTERSIGNING PASSPORT AND DRIVING LICENCE APPLICATIONS AND PHOTOGRAPHS

The Doctors at Dundrum and Clough Surgery are no longer able to countersign passport and driving licence applications and photographs. Please refer to the recognised professions on the passport website - www.gov.uk/countersigning-passport-applications and DVLA website - www.nidirect.gov.uk for further information.

NON NHS SERVICES

Most of the Practice's clinical and non-clinical services are provided without cost under the NHS.  However, there are some items, for which we charge, as they are not provided under the NHS.  Please click on the clinic and services tab above for a detailed list of non NHS fees from 1 April 2017. 

ANTIBIOTIC PRESCRIBING - see further information section for more details

TELEPHONING DUNDRUM OR CLOUGH SURGERY

We have changed the way that your call is handled when you ring Dundrum or Clough Surgery. When you telephone the Surgery you will now be given 4 options. Please listen carefully and select the option most suitable to your enquiry. If you hold without selecting an option your call will not be answered.

We hope this will make it easier for patients to contact the Surgery when they need to and welcome feedback on the system.

BLOOD PRESSURE MONITORING

A blood pressure monitoring system is now available to use in a private side room in Clough Surgery. Please feel free to take your own blood pressure whenever you wish, hand the blood pressure reading print out to the receptionist along with the completed form so that your medical records can be updated. At times, a GP or Nurse may ask you to do this.

NEW PATIENTS

We welcome new patients. However, from 5 April 2016, we are only able to accept new patients who reside within our Practice Area as approved by HSCB. (see our Practice Area map under New Patients)

REPEAT PRESCRIPTIONS ONLINE

Did you know that you can order your repeat prescriptions online?  Call into Dundrum or Clough Surgery for personalised login details and then follow the links on the website.

WHOOPING COUGH VACCINATIONS

Whooping cough vaccinations are advised for pregnant women who are 16 weeks and over. This is to prevent whooping cough in newborn babies. If the surgery has not yet contacted you, please phone to arrange this vaccination. It is safe to have the flu and the whooping cough vaccinations together.  The flu vaccinations can be given at any stage in pregnancy.

As of 30 September 2013 there will be no GP services in  Castlewellan Community Services offices on Newcastle Road.  We will continue to offer all services to our Castlewellan patients in the refurbished Dundrum Surgery and our new facilities in Clough.

Have you used the FREE Minor Ailments Scheme? For further information click on the link below.

Please see our new Self Care section under our further information.

Welcome to Dundrum & Clough Surgery Online

Our aim is to provide our patients with the best possible care within the resources available to us and deal with any problems as quickly and efficiently as possible. We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses. Feel free to explore the site and find out how you and your family can benefit from our personal and professional approach to healthcare provision.

Convenience

As well as being able to see when we are open at the click of a mouse we’ve made it easier for you to do a number of things. Check out how to order a repeat prescription or cancel your appointment online.

If you wish to order your repeat prescriptions online, please call in to either Dundrum or Clough Surgery for personalised login details.

Please let us know if you cannot attend your appointment.

Join Us

Registering is easy with online forms also available and appointment slots to suit most patients’ timetables. You’ll enjoy a confidential service in comfortable surroundings from a helpful and dedicated team.

Take Our Survey

Please click here to take our Patient Experience Survey

(Site updated 12/12/2017)
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